Privacy Policy

Welcome to the official Privacy Policy page of Flyy Family, LLC. On this page, as well as any other page related to the company’s policies, the terms “we,” “us,” “operator,” and “our” or “our website” all refer to Flyy Family, LLC. Conversely, the terms “you,” “participant,” “passenger,” “guest,” “client,” and “your” refer to you, the user of our website.

When you utilize our website, we may request information in order to provide you with an optimal online experience and to determine the device you are using to enhance the usability of our webpage. This information enables us to promptly reach out to you, especially when you contact us or request additional assistance. It also ensures that we make the necessary preparations for the trip you are booking with us.

Here is a list of the essential information we request:

1. Personal Information:
   • Full Name
   • Address
   • Email Address
   • Phone Number
   • Date of Birth
2. Demographic Information:
   • Postcode
   • Preferences
   • Interests
3. Website and Mobile App Usage:
   • Information about your browsing behavior on our website and mobile apps.
4. Advertisement Interactions:
   • Information about your interactions with our advertisements, including those on external websites.
5. Digital Service Access:
   • Details about how you access our digital services, including:
     • Operating System
     • IP Address
     • Online Identifiers
     • Browser Details
6. Preferences, Interests, and Activities

Additionally, if you are planning to book a trip with us, we will also request the following information to better serve you:

• Passport Details
• A brief description of yourself, including any relevant health conditions or special requirements.

We collect this information solely to ensure that we can meet all your needs.

We will consistently request your personal information, either directly or with your explicit consent, and gather it through the monitoring of your interactions with our website. We want to reassure you that none of this information will be shared with third parties for commercial or marketing purposes.

We are committed to securely safeguarding your personal data. Furthermore, we retain it for a limited and suitable duration. If you wish to cease receiving emails or newsletters from Flyy Family, LLC, you can simply click the ‘unsubscribe’ button.

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Regarding the data we have on you, you possess several rights. You can exercise these rights by reaching out to us (please refer to the ‘Contact and Complaints’ section). Below, we provide an overview of your rights:

1. Access: Upon your request, we will confirm whether we are processing your personal information and, if so, provide you with access to and a copy of this data, along with other relevant details to which you are entitled.
2. Rectification: If we hold any inaccurate or incomplete personal data about you, we will rectify it and, if necessary, provide a supplementary statement.
3. Prevention of Processing Likely to Cause Damage or Distress: We will honor your right to require us to cease or refrain from processing your personal information for a specific purpose or in a manner that may cause unwarranted damage or distress to you or third parties.
4. Erasure: We will promptly erase your personal information upon your request if there is no valid reason for us to continue using it.
5. Restriction: In certain circumstances, we will restrict the processing of your personal information as per your request.
6. Data Portability: We will furnish you or third parties, acting on your behalf, with a copy of your personal information that you have provided to us. This copy will be in a structured, commonly used, and machine-readable format.
7. Objection (including Objection to Direct Marketing): Your general right to object to the processing of your personal information, especially for direct marketing purposes, will be respected.

8. Automated Decisions: We will adhere to your rights that prevent us from making decisions solely based on automated processing, including profiling, when such decisions have significant legal or similar consequences for you.

We are keenly interested in receiving your feedback. If you have any questions, comments, concerns, complaints, or requests regarding our privacy policy, please don’t hesitate to reach out to us at your convenience.

You can reach us by phone at +381 123 456 789 or by email at ashley@flyyfamily.com.