Terms and Conditions
We are Flyy Family, LLC and are excited to help you with your travel.
The following are terms and conditions (hereafter “Agreement”) of Flyy Family, LLC, (hereafter “Company,” “We,” or “Our”). You, the Client (hereafter referred to as “You,” “Your,” or “Client”), agree to be bound to this Agreement upon and by signing up for any trip or retreat hosted by Company.
Communication
- Traveler agrees to be reasonably responsive to all communications from Company, including but not limited to all requests for proposal approval and invoice payments. Unreturned attempts to communicate with Client may result in loss of space at proposed accommodations, activities, etc.
- Prior to the trip: Company will communicate via email for all updates regarding the trip. Traveler is responsible for ensuring that Company has an accurate and correct email address for Traveler and that Traveler is regularly checking email and spam folders for emails from Company.
- During the trip: All adult Travelers on the trip will need to provide cellular phone information and be reachable during travel in the event that there is an emergency or change of plans. Company will be in immediate communication if there are any issues and Client can reach out to Company at any time for any reason. If communication is made after business hours, Company will respond at their earliest convenience.
- Company will strive to send travelers a finalized schedule 60 days prior to the start of the trip. If changes occur, Company will advise travelers of any changes.
Deposit and Payment Terms
- Company charges a one-time per-trip planning fee that is non-refundable. Client understand that this fee does not go toward the final cost of your trip.
- Client is advised that proposed accommodations, transportation, and activity space is not confirmed until a deposit has been made. In some cases, as in the case of airfare or trips booked within 90 days of travel, full payment may be required at the time of booking. Whether or not a deposit is refundable depends on the particular Terms & Conditions required of vendors and other suppliers. Company will make these payment terms available to Client before taking any payment.
- All payment deadlines will be presented to Client before a deposit is taken or shortly thereafter and will be included on your trip invoice. Any missed payment deadlines may result in the cancellation of your trip.
Use of Third Party Vendors
Client understands that Company offers travel services, events, and activities to customers, which are provided by separate and independent vendors. The Company does not operate, control, or otherwise provide the services of these vendors. Hence, Client understands and agrees that Company is not responsible for any operating failure, delay, loss, damage, or injury to Client or any resulting claims or damages arising as a result. Client, by signing up for this trip, agrees not to bring any claim, cause of action, demand, lawsuit, or other action against Company based upon the actions, lack of action, negligence, willful action, or mistake by third-party vendors. Further, Company does not and cannot guarantee a certain outcome or a particular result in conjunction with any travel, activities, or events arranged by Company. While Company will use its best professional efforts to achieve a successful outcome, Company makes no promise, warranty, or guarantee, either express or implied, as to a specific outcome or result, or the expectation, perspective, or experience of Client.
Additional Terms
- Agreement constitutes the entire agreement between the parties. There are no other promises, obligations, or terms and conditions, either oral or written, either express or implied. This Agreement shall be governed by the laws of the state of California in the United States. The contract takes place in Alameda County, California. Any attorney fees for any breach shall be borne by the losing party if litigation ensues.
- By signature below, both parties acknowledge they have read and understand Agreement, and voluntarily and fully agree to all terms and conditions set forth within. This Agreement shall bind the heirs, assigns, successors, etc., of Client.
- All members who submit this signed registration will be held to all terms as listed on the form.